Important Coronavirus (COVID-19) updates & information for patients and visitors
Out of an abundance of caution to help protect CMC patients, visitors, staff and our community, CMC has changed our visitor policy temporarily and is now screening anyone who comes to the hospital or a CMC outpatient facility. 
resource: WHAT TO KNOW ABOUT COVID-19  Download-image_icon.jpg

What's happening at CMC?

A message from Dr. Joseph Pepe, CMC's President & CEO:

How you can help
Click here to learn about donations that are needed, or who to contact if you have a donation to make.

Visitor Restrictions

To ensure the safety of our patients, visitors and staff from the spread of and potential exposure to coronavirus (COVID-19), CMC has restricted all visitors to the hospital under a temporary no visitation policy. Some visitation exceptions may be made in certain situations. There are limited exceptions to this policy and visitor exceptions require a visitor to pass the screening process and remain inside the hospital:

  • Inpatient Units: One visitor can accompany patient under special circumstances:
    • Activated durable power of attorney (DPOA) when a decision needs to be made
    • Comfort Measures Order—only condition in which two visitors can be allowed at once
    • Activated durable power of attorney (DPOA) when a decision needs to be made
    • Discharge teaching for the following situations
      • Confused patient
      • Complex discharge
      • Procedure patient discharge
    • 1:1 care to impulsive patients that provides staff assistance
  • Mom’s Place: One support person
  • Special Care Nursery: Two support persons
  • Surgical and Procedural Patients
    • Day of procedure when admitted day of procedure: One support person
    • Patients who are already admitted to the hospital but end up needing surgery may not have a visitor on the day of the procedure

Patient & Visitor Screening
CMC is screening anyone who comes to the hospital or a CMC outpatient facility. Upon arrival, you will be asked if you are experiencing a cough or fever. Symptomatic patients coming for an appointment or procedure will be addressed on a case by case basis. Any visitor who reports symptoms will be asked to leave.

In addition, we are limiting access points at CMC to the front entrance of the hospital and the sky bridge.

Most elective procedures curtailed
Under the advice the American College of Surgeons and the US Surgeon General, and in conjunction with CMC’s medical staff. Hospitals throughout the state and country are taking similar action. CMC staff is reaching out to patients who are affected by this decision to advise them on next steps.

Meanwhile, those procedures which are immediately medically necessary, as well as outpatient procedures that do not require the use of personal protective equipment (PPE) and anesthesia, continue for the time being. We continue to evaluate the situation and will adjust accordingly. 

Cancellations & Closings 

Concerns over the coronavirus (COVID-19) has resulted in some CMC classes, programs and events to be cancelled or postponed. View these cancellations. Some classes or education sessions may be conducted via tele- or video conference. Registrants in those circumstances will be notified on a case by case basis.

Gift Shop
As of March 24, the Gift Shop at CMC is closed until further notice.

Select locations of our Laboratory Patient Service Centers are closed.

Valet parking
Valet parking at CMC will be available Mon–Fri 7:30 AM-4 PM at the front entrance ONLY. Valet service in the garage has been suspended temporarily. 


CMC's providers and experts are helping educate the public about COVID-19. Check out the interviews here:

**Please understand that testing guidelines, notification procedures, and overall situational awareness is changing daily. For the latest information about what is happening in New Hampshire, visit:

March 18:
As more positive test results are announced for coronavirus in New Hampshire, our Director of Infection Prevention, Ashley Conley, answers questions about COVID-19 testing. 

March 17:
CMC's Interim Chief Medical Officer, Dr. Keith Stahl joined Jack Heath on NH Today to discuss the latest with COVID-19, including flattening the curve and symptoms of COVID-19listen here.

March 16:
CMC's Director of Infection Prevention, Ashley Conley, spoke with Jack Heath about COVID-19—listen here.

March 10:
Our Director of Infection Prevention, Ashley Conley, stopped by NH Today with Jack Heath to talk about COVID-19—listen here.

March 5: COVID-19 in NH, stay clam, informed & healthy

What is Coronavirus?
Coronavirus (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. While coronaviruses are not new, COVID-19 is a new (novel) coronavirus that has not been seen previously.

On March 11th, the World Health Organization (WHO) declared the COVID-19 a pandemic. The WHO defines a pandemic as the worldwide spread of a new disease for which people do not have immunity.
How is it spread?
The virus is thought to spread mainly between people who are in close contact with one another (within about six feet) through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Symptoms may appear in 2-14 days. (source: CDC)

What are the symptoms?
Most patients with confirmed cases have had the following symptoms: 
  • Fever
  • Cough
  • Shortness of breath
symptoms coronavirus
Please seek medical advice if you develop these symptoms. If you have traveled to/from countries with a COVID-19 Travel Advisory and develop symptoms of a fever or respiratory illness within 14 days of your travel, contact your health care provider before going to their office or the emergency department, and tell them about your recent travel and symptoms. If you do not have a primary care provider or have questions or concerns, you can contact the NH Division of Public Health Services at 603.271.4496

how do i protect myself?
The best way to prevent infection is to take everyday preventive actions, like washing your hands often, avoiding close contact with people and refraining from shaking hands.


is there a vaccine or treatment?
There is currently no vaccine or specific antiviral treatment or treat COVID-19.

Understanding Testing Criteria

As more positive test results are announced for coronavirus in New Hampshire, our Director of Infection Prevention, Ashley Conley, answers questions about COVID-19 testing. 

Watch the interview