Visitor Guidelines

Visitor Guidelines & Restrictions

We recognize that visitors, family and friends, play a significant role in our patient’s recovery process; however, for the health and safety of our patients, visitors and staff from the spread of and potential exposure to COVID-19, we have implemented the folllowing guidelines.

mask policy & Entrance
  • All visitors and patients, over the age of two, entering any of our healthcare facilities must wear a mask at all times.
  • We will be testing all patients on admission.
  • Cloth masks are not permitted at any CMC facility. For comfort a procedure mask may be worn over or under a cloth mask. KN95 or N95 masks are also permitted.
  • We are limiting access points at the hospital to the front entrance and the skybridge.
 

Please do not enter if you've recently experienced:

  • Fever 
  • New onset:
    • cough
    • shortness of breath or respiratory issues 
    • body aches
    • loss of taste or smell


VISITATION

Non-COVID inpatients, including those in the ICU:
  • May have two visitors between 10 AM–8 PM.
  • Visitors under 18 must be accompanied by a parent or guardian. 
COVID-19 Patients:
  • Two visitors are allowed for a two hour visit per day. The same two visitors must be designated while the patient is on COVID-19 precautions. Visits must be scheduled through nursing and all visitors must wear proper personal protective equipment.
  • Virtual visits are also offered and scheduled with nursing team.
Visitation of a End-of-Life COVID-19 patient:
  • An end-of-life COVID-19 patient may have up to five immediate family members visit at one time. Once the visitors leave the room, they will not be allowed back into the room, except for two designated immediate family members.
  • For ongoing comfort measure support, two family members may remain for an unlimited amount of time (for example, a patient's wife and one child may remain for an unlimited amount of time). 
End-of-Life and Comfort Measures Order (CMO) non-COVID patients:
Inpatients receiving end-of-life care include those who are on comfort measures only or those who are at risk of imminent death. The guidelines are only applicable to patients in a single patient room. 
  • A patient may have up to five immediate family members visit at one time. Once the visitors leave the room, they will not be allowed back into the room, except for two designated immediate family members
  • For ongoing comfort measure support, two family members may remain for an unlimited amount of time (for example, a patient's wife and one child may remain for an unlimited amount of time).
​Emergency Department:
  • Two visitors are allowed to accompany a patient in the waiting room and in the Emergency Department after being screened. Challenging social visitor situations can be reviewed at the direction of the director/supervisor in charge after being screened.
  • Each patient may also have one caregiver, if necessary. Caregivers must be screened. Caregivers include:
    • Activated durable power of attorney (DPOA)/surrogate when a decision needs to be made
    • Parent(s) or guardian(s) of minor children
    • Discharge teaching for the following situations:
      • Confused patient
      • Complex discharge
      • Procedure patient discharge
    • Hospital approved translator
    • 1:1 care of an impulsive patient that provides staff assistance
    • End-of-life discussions with care team
    • Clergy from an outside organization
  • Visitors are allowed for critical/Comfort Measures Order (CMO) status patients and others at the direction of the director/supervisor in charge after being screened. 
Urgent Care:
  • Two people may accompany the patient to their appointment. 
  • A patient, who is unable to obtain childcare, may bring a child to an appointment.
  • Staff may restrict companions based on space concerns. If you have any questions please contact the Urgent Care staff to discuss.
Primary Care:
  • Two people may accompany the patient to their appointment. 
  • A patient, who is unable to obtain childcare, may bring a child to an appointment.
  • Staff may restrict companions based on space concerns. If you have any questions please contact the primary care practice to discuss.
​Mom’s Place & Special Care Nursery: ​​Outpatient Procedural Areas/Outpatient Practices/Diagnostic Imaging  (Cath Lab, Radiology, EP, etc.)
  • Each patient may bring two companions with them for an outpatient visit or procedure. 
  • A patient, who is unable to obtain childcare, may bring a child to an appointment.
  • Department staff may restrict companions based on space concerns. If you have any questions the department to discuss.
People with disabilities
  • Are covered under the ADA or Section 504 have the right to bring a support person with them to the hospital or practice per the Office for Civil Rights of the US Department of Health & Human Services.
Surgical and Procedural Patients
  • Two people may accompany the patient on the day of the surgery and will wait in the Surgical Waiting Room until the procedure is over. 
  • Patients arriving through the ED prior to 5:30 AM for scheduled surgery will be screened by the ED triage staff and proceed to their destination. Their companion must follow the above instructions
Offsite locations (not including Urgent Care—see above)
  • ​One person may accompany the patient to their appointment. 
  • A patient, who is unable to obtain childcare, may bring a child to an appointment.
  • Staff at offsite locations may restrict companions based on space concerns. If you have any questions the department to discuss.
 
Thank you for your understanding and helping us keep everyone safe. 

updated 7/8/22
 
 
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TELEHEALTH

We are making it easier—and safer—to get care. For appointments that don’t require a physical examination, several of our speciality practices, including Primary Care, offer telehealth visits by either video or telephone.