Visitor Guidelines & Restrictions

Our first priority is the safety and health of our patients and employees. Please read the guidelines below. Thank you for your understanding and helping us keep everyone safe. 

We recognize that visitors, family and friends, play a significant role in our patient’s recovery process; however, to ensure the safety of our patients, visitors and staff from the spread of and potential exposure to COVID-19, we have implemented visitor guidelines and restrictions.  

All caregivers, visitors and companions are required to pass our screening process and must wear a mask at all times.

Non-COVID inpatients may have two visitors between 10 AM–8 PM. Visitors under 18 must be accompanied by a parent or guardian. 

COVID-19 Patients: No visitors are allowed

Visitation of a terminal COVID-19 patient:
One or two family members may visit a terminal COVID-19 patient who is at risk of immiment dealth for up to two hours. Approval must be received from the Unit Nursing leader. Current protocols and safety measures must be followed. 

End-of-Life and Comfort Measures Order (CMO) patients on non-COVID rooms:
Inpatients receiving end-of-life care include those who are on comfort measures only (CMO) or those who are at risk of imminent death. The guidelines are only applicable to patients in a single patient room. 
  • A patient may have up to five immediate family members visit at one time.
  • For ongoing comfort measure support, two family members may remain for an unlimited amount of time (for example, a patient's wife and one child may remain for an unlimited amount of time).
​Emergency Department:
  • Each patient may bring one companion with them. The companion must be screened. 
Mom’s Place & Special Care Nursery:
  • Pregnant/OB patients on the Mom's Place are allowed one support person. If the patient is a minor, she may have two support people (guardians and other parent of the baby).
  • Babies on the Special Care Nursery may have two support people.  Both must be wearing hospital-issued ID bands that match the baby's band.
  • Postpartum visits—Mothers are allowed to bring their infant child with them to postpartum office visits.
Mom’s Place ONLY
  • In addition to the support person, two visitors per day are allowed between the hours of 10 AM-12 PM and 4-6 PM.
​​Outpatient Procedural Areas/Outpatient Practices/Diagnostic Imaging  (Cath Lab, Radiology, EP, etc.)
  • Each patient may bring one companion with them for an outpatient visit or procedure. The companion must be screened. 
  • The child of a patient who was unable to obtain childcare for the appointment is allowed after being screened.
  • Department staff may restrict companions based on space concerns. If you have any questions the department to discuss.
People with disabilities
  • Are covered under the ADA or Section 504 have the right to bring a support person with them to the hospital or practice per the Office for Civil Rights of the US Department of Health & Human Services.
Surgical and Procedural Patients
  • Two people may accompany the patient on the day of the surgery. This companion must be screened and will wait in the Surgical Waiting Room until the procedure is over. 
  • Patients arriving through the ED prior to 5:30 AM for scheduled surgery will be screened by the ED triage staff and proceed to their destination. Their companion must follow the above instructions
Offsite locations
  • ​One person may accompany the patient to their appointment. This companion must be screened.
  • The child of a patient who was unable to obtain childcare for the appointment is allowed after being screened.
  • Staff at offsite locations may restrict companions based on space concerns. If you have any questions the department to discuss.

​patient & visitor screening and mask policy 
  • All visitors and patients, over the age of two, entering any of our healthcare facilities must wear a mask at all times. If you do not have one you may pick one up when you enter the screening areas.
  • Patient & Visitor Screening 
    Anyone who comes to the hospital or a CMC outpatient facility will be screened. Upon arrival, we will take your temperature and ask if you are experiencing any of the following symptoms
    • Fever
    • New onset cough
    • New onset of shortness of breath/respiratory issues
    • New onset of body aches
    • New onset loss of taste or smell
    • In the last 10 days have you:
      • Been diagnosed with COVID-19?
      • Been in contact with someone that has tested positive for COVID-19? 
      • Traveled internationally or on a cruise ship? 
Symptomatic patients coming for an appointment or procedure will be addressed on a case by case basis. Any visitor who reports symptoms will be asked to leave.

In addition, we are limiting access points at CMC to the front entrance of the hospital and the skybridge.

updated 6/1/21
What you need to know about the

COVID-19 Vaccine

Information on the benefits, safety and when and how the FDA-approved vaccine will be administered.

Learn more
A doctor visit from the comfort of your home


As we respond to the coronavirus disease, we are making it easier—and safer—to get care. For appointments that don’t require a physical examination, several of our speciality practices, including Primary Care, offer telehealth visits by either video or telephone.