Telehealth

Care from the comfort of your home

CMC offers expanded access to care via telehealth (also called telemedicine), a remote delivery of health care services or information using various technologies. Telehealth visits, either by video or telephone, allow your provider to monitor symptom progression, adjust medications and modify treatment plans. Providers will consult with patients via voice and video in real time.

Telehealth visits are available for primary care, as well as a broad range of specialty care services.

Telehealth—Primary Care

What types of appointments are available for a telehealth visit?

• Acute care including, but not limited to:
  • Cellulitis
  • Coughs
  • Cuts, scrapes and minor wounds
  • Infections: Common cold, flu, sinus infections
  • Insect or animal bites
  • Minor eye infections or irritations
  • Minor wounds
  • Rashes
  • Sprains/strains
  • Urinary tract infection (UTI), cystitis, painful urination
• Behavioral health
• Medicare Well Visits (not requiring a physical exam)
• Medication management
• On-going care for chronic disease management
• Review screening, lab or test results
• Establish care for new patients (not requiring a physical exam)

Telehealth—specialty care

Which CMC specialty care practices offer a telehealth visit?

• Behavioral Health Services
• Cholesterol Management Center
• Comprehensive Neurological Care
• Diabetes Resource Institute  
• NH Gastroenterology
• New England Heart & Vascular Institute
• New England Weight Management Institute
• Outpatient Nutrition Center
• Pain Center
• Pregnancy Care Center
• Roots for Recovery
• Surgical Care Group
• Vein & Vascular Specialists
• Women’s Wellness & Fertility Care Center
• Wound Center

 

What technology do I need for a telehealth visit? 

Many laptops and tablets are already equipped with everything you’ll need for your telehealth visit. To ensure a successful telehealth visit, you’ll need: 

• A private computer, laptop tablet or smartphone with webcam/video accessibility and speakers 
• Computer, laptop or tablet users: you will need a secure internet connection using either Google Chrome (preferred) or Firefox web browse
• Smartphone users: you will need to download the FollowMyHealth® app
• A CMC FollowMyHealth^® patient portal account  
• A well-lit, quite environment, free of interruptionsTo log-in ten minutes prior to your appointment to make sure you can connect, test your settings, and review your personal information  

How do I make a telehealth appointment?

Call your provider to learn more and schedule a telehealth visit. 
 

Patient Consent Form & Terms of Use 

Please take a moment in advance of your virtual visit to review the CMC Telehealth Consent and Terms of Use. Your provider will be available to discuss the benefits, risks and alternatives further at the start of your visit. 
 

In the event of a medical emergency, please call 9-1-1.