Billing, Insurance & Financial Assistance

Billing, Insurance & Financial Assistance

price transparency 

CMC, in partnership with the New Hampshire Hospital Association (NHHA) are committed to promoting greater transparency around healthcare costs, as well as a better understanding of hospital pricing, billing and insurance coverage to make the best decision for you and your family. 

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Cost estimates for medical procedures are complex, but the staff at CMC is committed to helping you through the process. Get essential information on cost estimates for procedures and services by calling: 603.665.4959 and leave a message with the following information:

  • Your name
  • Telephone number
  • Requested information details

We will return your call within two hours (note: messages are checked Monday-Friday).

Health Insurance

At the time of registration we will need a copy of your insurance identification card. As part of our standard process, you will be asked to assign benefits from the insurance company directly to the hospital.

Catholic Medical Center accepts Medicare, Medicare Private Fee for Service Plans, Medicaid, AARP, and most private health insurance plans, excluding Harvard Elevate Health Plan. Insurance coverage can vary depending on the carrier so we recommend patients familiarize themselves with their coverage and ask questions before treatment. If you are under-or-uninsured, please click here for information on financial assistance.

Insurance coverage can vary depending on the carrier so we recommend patients familiarize themselves with their coverage and ask questions before treatment. Our Patient Accounting Department is available to answer billing questions and can be reached at:
Mon–Fri: 8 AM–4:30 PM    603.663.6922
195 McGregor Street, Suite 308 (3rd floor)

If You Are a Member of an HMO or PPO
Insurance plans may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is a patient's responsibility to make sure the plan's requirements have been met. If a plan’s requirements are not followed, patients may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in certain healthcare plans and their services may not be covered.
 

If You Are Covered by Medicare or Medicaid

For Medicare patients, please provide your Medicare card to verify eligibility so we may assist in processing your claim. You should be aware that the Medicare program specifically excludes payment for certain items and services, such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations and others. Deductibles and co-payments are the responsibility of the patient.

For Medicaid patients, please provide your Medicaid card. Medicaid has payment limitations on a number of services and items, so please be aware prior to treatment.
 

If You Have No Insurance

If you do not have medical insurance, a member of our Patient Financial Services Team will discuss financial arrangements with you. Please call 603.663.6922 to discuss options available to you.
  • The Patient Protection and Affordable Care Act (ACA) has many new options for people who either pay too much for health insurance or do not have health insurance coverage. Information on the Health Insurance Marketplace is available by:
  • Calling the Marketplace Enrollment Call Center: 1.800.318.2586
  • Visiting healthcare.gov


Your Hospital Bill

Your bill reflects all of the services ordered by your physician and received during your stay. Charges fall into two categories:
  1. A basic daily rate, which includes your room, meals, nursing care, housekeeping, telephone and television
  2. Charges for special services which include items your physician orders for you, such as X-rays or laboratory tests.
If you have certain tests or treatments while in the hospital, you may receive separate bills for services provided to you  by your attending phyicians, radiologists, pathologists, anesthesiologists, ER physicians, cardiologists and other specialists. These bills are for professional services rendered by these doctors in diagnosing and interpreting test results while you were a patient.

If you have questions about these bills, please call the number printed on the statement you receive from them. CMC's Patient Financial representatives are  available to help you with any billing questions you may have and can be reached Monday-Friday, from 8 AM to 4:30 PM by calling: 603.663.6922

 
More about

Health Care Costs

Local hospitals are committed to promoting greater transparency around healthcare costs, as well as a better understanding of hospital pricing, billing and insurance coverage, so that healthcare consumers like you can make the best decision for you and family. Learn more:

Why Did I Receive

Two Bills?

If you received your x-ray exam at the hospital, you may receive two separate bills—one from the hospital and one from the radiologist. Please be assured that you are not being billed for the same service twice. Your x-ray consists of two distinct services. 

The hospital bill represents the technical component and account for items such as use of the x-ray equipment, pharmaceuticals, supplies and technical x-ray personnel.

The radiologist bill is for the professional interpretation of your x-ray images. The radiologists are specially trained physicians who study and interpret your x-ray examination and generate a written report that is sent to your doctor or the attending physicians that ordered your x-ray. Because radiologists are part of an independent practice, and are not employees of any of the hospitals where they provide services, their professional services are billed separately.