Catholic Medical Center is committed to continuously improving the quality of care provided in all patient care settings.
"The heart of Catholic Medical Center is to provide health, healing and hope in a manner that offers innovative high quality services, compassion, and respect for the human dignity of every individual who seeks or needs our care as part of Christ's healing ministry through the Catholic Church."
If you wish to express a concern or complaint regarding Catholic Medical Center, please contact the Patient Liaison at (603) 663-8020
. While we prefer to speak with you personally about your concern, you may also mail us at:
Catholic Medical Center
100 McGregor Street
Manchester, NH 03012
If you feel
as though you are unable to resolve a complaint with the organization, you may
contact the appropriate agency below.
complaints or concerns related to patient safety or quality of care:
of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL, 60181.
1 (800) 994-6610
Catholic Medical Center is a fully accredited hospital of the Joint Commission on Accreditation of Healthcare Organizations. Request for a public interview can be made by contacting the Joint Commission at http://www.jointcommission.org/.
complaints related to Quality of Care/Premature Discharge for Medicare Patients:
BFCC-QIO Livanta, LLC
9090 Junction Drive, Suite 10
Annapolis Junction, Maryland 20701
complaints within the jurisdiction of the NH Department of Health and Human
129 Pleasant Street
Concord, NH 03301-3857
1 (800) 852-3345