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Emergency Management/Disaster Preparedness

The purpose of the Emergency Management Mitigation and Disaster Preparedness Plan is to provide the hospital and the community with an effective and efficient emergency management operation which, when applied, will provide the levels of readiness, protection and care needed for citizens of the community.To accomplish this, the hospital conducts a hazard vulnerability analysis to identify potential emergencies that could affect the need for its services or its ability to provide those services.

The hospital established the following with the community:
  • Priorities among the potential emergencies identified in the hazard vulnerability analysis
  • The hospital’s role in relation to a community wide emergency management program
  • An “all-hazards” command structure within the hospital that links with the community’s command structure

Disaster Management

Catholic Medical Center has worked hard to develop and implement an emergency preparedness plan that will lead to an effective, efficient response to the needs of the community if an emergency, epidemic or disaster were to take place. We have an emergency preparedness team that participates in regular meetings, exercises and drills to prepare the committee members and the hospital community for potential emergencies, epidemics and disasters.

Catholic Medical Center understands the importance of emergency preparedness and works to constantly improve its plan and course of action in order to serve the greater Manchester community in the case of emergency.

When disaster strikes, the community counts upon Catholic Medical Center to react in an organized and effective manner.This type of reaction depends to a large extent upon two main factors.First, Catholic Medical Center has a thorough and yet flexible plan for taking care of disaster victims from either inside or outside the facility and; second, employees who are assigned responsibilities under the Emergency Management Mitigation and Disaster Preparedness Plan are acquainted with how the plan functions and exactly what their jobs will be in the event of a disaster.

CMC’s Emergency Management Mitigation and Disaster Preparedness Plan is based on the National Incident Management System (NIMS)*. The plan gives a general overview of hospital operations under emergency conditions.The Emergency Management Plan is developed in collaboration with hospital leaders and members of the medical staff.Key personnel have a thorough working knowledge of the plan and insure the specifics concerning their respective departments are communicated appropriately.

The documented management/disaster plan includes the organization's processes for:
  • Establishing, supporting and maintaining an emergency management program.
  • Implementing specific procedures in response to a variety of disasters.
  • Defining and integrating the organization's role with community-wide emergency management efforts.
  • Notifying proper authorities outside the organization of an emergency.
  • Notifying personnel of an implementation of the emergency management plan.
  • Defining alternate roles and responsibilities of personnel during disasters and emergencies.
  • Assigning available personnel to reflect current staffing patterns.
  • Managing space, supplies and security.
  • Providing an emergency communication system during disasters.
  • Providing an identified alternative source for essential utilities.
  • Evacuating the total facility, horizontally and vertically, and establishing an alternate care site if the organization's environment cannot continue to support adequate patient care and treatment.
  • Identifying available facilities for radioactive or chemical isolation and decontamination.
  • Managing patients during disasters or emergencies including scheduling, modification or discontinuation of services, control of patient information, admission, transfer and discharge.
  • Requiring an annual evaluation of the objectives, scope, performance and effectiveness of the documented emergency management plan.
  • Maintaining competency records of staff training.
All Disaster Management Team managers are educated on the plan.Education addresses:
  • Specific information detailing roles and responsibilities.
  • Information and skills needed to perform required duties of the Emergency Management Plan.
  • The organization's contingent method of communication during disasters and emergencies.
  • The method of obtaining supplies and equipment during disasters or emergencies.

Catholic Medical Center has established performance standards that assist emergency management programs in effectively responding to disasters and significant emergencies occurring in the environment of care.These performance standards include:
  • Staff knowledge and skill requirements regarding their role in the emergency management program and their expected level of participation.
  • Monitoring and inspection activities.
  • Routine emergency and incident reporting procedures including when and to who reports are communicated.
  • Inspection, preventive maintenance and testing of applicable equipment.
  • Use of space and replenishment of supplies.
  • Management of staff.

The organization implements the Emergency Management Plan semiannually, either in response to an emergency or in a planned drill activity. Organizations that offer emergency services or are designated as disaster receiving stations have at least one implementation per year that includes an influx of volunteer or simulated patients.
  • Drills are conducted at least four months apart and no more than eight months apart.
  • The hospital participates in at least one community-wide practice drill a year relevant to the priority emergencies identified in its hazard vulnerability analysis. The drill assesses the communication, coordination, and effectiveness of the hospital and community’s command structures.
  • All drills are critiqued to identify deficiencies and opportunities for improvement.

CMC implements the documented management plan(s) and performance standards for emergency management, as required by JCAHO Emergency Management Standards, and those of the New Hampshire Hospital Association Disaster Management requirements.
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Our Mission
"The heart of Catholic Medical Center is to provide health, healing and hope in a manner that offers innovative high quality services, compassion, and respect for the human dignity of every individual who seeks or needs our care as part of Christ's healing ministry through the Catholic Church."