Patient's Rights & Responsibilities
All patients at Catholic Medical Center have the following rights:
- Access to care regardless of race, religion, color, national origin, gender, age, disability, marital status, sexual preferences, and ability to pay;
Respect and dignity;
- Privacy and confidentiality of information;
- A safe environment;
- Identity of everyone who provides services;
- Access to assistance in communication;
- Complete and accurate information about his or her diagnosis, treatment, and progress;
- Communication with persons outside Catholic Medical Center by means of visitors, phone or assisted transmission;
- Informed consent for all procedures according to applicable laws and policies;
- Information about pain, pain relief measures, pain prevention and state-of-the-art pain management;
- Transfer to another health care facility;
- Pediatric and adolescent patients have the same rights to privacy and access to care as competent adults; minors exercise their consent to treatment through their parents or legal guardian;
- Receive information about the hospital’s per diem charges and request itemized charges;
- Be treated by a physician of his or her choice;
- Know the hospital’s rules and regulations; and
- Discuss concerns, complaints and access to ethical consultations.
A patient is responsible for:
- Providing information regarding his or her illness;
- Understanding his or her treatment and following instructions;
- Consideration and respect for the rights of others.
Patient’s Rights and Responsibilities are further described in the Patient Information booklet provided to each patient. Inquiries regarding this information should be addressed to the Department Director of the area in which care is being provided. Additional questions or concerns should be referred to the Patient Advocacy Program at Catholic Medical Center at (603) 663-6438.